Mobile App

This collection includes smartphone application guides and FAQs.

J Rohan Unvi avatar Shekhar Banerjee avatar +1
17 articles in this collection
Written by Jeff, Rohan Unvi, Shekhar Banerjee and 1 other

Pending Sync for Offline Clock in/out

Pending Sync for Offline Clock in/out from Caregiver Mobile app
Rohan Unvi avatar
Written by Rohan Unvi
Updated over a week ago

Caregiver & Agency App Webinar

A live webinar recorded for people to reference at their convenience.
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Written by Kate Lewis
Updated over a week ago

Agency User Admin App

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Written by Kate Lewis
Updated over a week ago

Mobile App: Documenting Tasks

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Written by Kate Lewis
Updated over a week ago

Add a video as an attachment from the Caregiver mobile app

Upload a short video from the Caregiver Mobile App
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Written by Kate Lewis
Updated over a week ago

SMS Number Not Displayed in Mobile App

If Agency has not opted for any SMS service, then caregivers will not see the SMS number in their App.
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Written by Kate Lewis
Updated over a week ago

GPS Location Settings

How to activate your iOS or Android GPS location settings to allow the Caresmartz360 app to capture location details
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Written by Kate Lewis
Updated over a week ago

Change to Spanish

How to change the language in Mobile app.
Rohan Unvi avatar
Written by Rohan Unvi
Updated over a week ago

Clock out happening on the wrong days

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Written by Kate Lewis
Updated over a week ago

Mobile Device Cache Clear

How to clear the cache on your mobile device
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Written by Kate Lewis
Updated over a week ago

Mobile App 2020

A video for agency users and caregivers to learn how to navigate in the CS360 mobile app
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Written by Jeff
Updated over a week ago

Caregiver unable to mark tasks complete

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Written by Jeff
Updated over a week ago

Enable “Location Services” on Android

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Written by Jeff
Updated over a week ago

Enable locations for iPhone

It is mandatory to enable location to clock-in/clock-out
Shekhar Banerjee avatar
Written by Shekhar Banerjee
Updated over a week ago

Caregiver message “User is not within the range defined by the agency”.

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Written by Jeff
Updated over a week ago

Ability to update longitude and latitude of client’s location by dropping the pin on the map or manual update

Shekhar Banerjee avatar
Written by Shekhar Banerjee
Updated over a week ago

Minimum System Requirements

Minimum requirements to effectively run the caregiver app
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Written by Kate Lewis
Updated over a week ago