Mobile App

This collection includes smartphone application guides and FAQs.

J Rohan Unvi avatar James Merson avatar +3
17 articles in this collection
Written by Jeff, Rohan Unvi, James Merson and 3 others

Pending Sync for Offline Clock in/out

Pending Sync for Offline Clock in/out from Caregiver Mobile app
Rohan Unvi avatar
Written by Rohan Unvi
Updated over a week ago

Caregiver & Agency App Webinar

A live webinar recorded for people to reference at their convenience.
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Written by Kate Lewis
Updated over a week ago

Agency User Admin App

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Written by Kate Lewis
Updated over a week ago

Mobile App: Documenting Tasks

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Written by Kate Lewis
Updated over a week ago

Add a video as an attachment from the Caregiver mobile app

Upload a short video from the Caregiver Mobile App
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Written by Kate Lewis
Updated over a week ago

SMS Number Not Displayed in Mobile App

If Agency has not opted for any SMS service, then caregivers will not see the SMS number in their App.
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Written by Kate Lewis
Updated over a week ago

GPS Location Settings

How to activate your iOS or Android GPS location settings to allow the Caresmartz360 app to capture location details
James Merson avatar
Written by James Merson
Updated over a week ago

Change to Spanish

How to change the language in Mobile app.
Olivia Spencer avatar
Written by Olivia Spencer
Updated over a week ago

Clock out happening on the wrong days

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Written by Kate Lewis
Updated over a week ago

Mobile Device Cache Clear

How to clear the cache on your mobile device
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Written by Kate Lewis
Updated over a week ago

Mobile App 2020

A video for agency users and caregivers to learn how to navigate in the CS360 mobile app
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Written by Jeff
Updated over a week ago

Caregiver unable to mark tasks complete

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Written by Jeff
Updated over a week ago

Enable “Location Services” on Android

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Written by Jeff
Updated over a week ago

Enable locations for iPhone

It is mandatory to enable location to clock-in/clock-out
Shekhar Banerjee avatar
Written by Shekhar Banerjee
Updated over a week ago

Caregiver message “User is not within the range defined by the agency”.

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Written by Jeff
Updated over a week ago

Ability to update longitude and latitude of client’s location by dropping the pin on the map or manual update

Shekhar Banerjee avatar
Written by Shekhar Banerjee
Updated over a week ago

Minimum System Requirements

Minimum requirements to effectively run the caregiver app
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Written by Kate Lewis
Updated over a week ago